Your satisfaction is important to us at Amélie. While we hope you love your purchase, we understand that sometimes a product may not be what you expected. In such cases, we offer a return policy for store credit.

• Eligibility for Returns: You may return your purchase within 30 days of receipt for store credit. To be eligible for a return, items must be in their original condition and packaging, and must not have been used or sprayed.
• Restocking Fee: Please note that a 20% restocking fee will be deducted from the store credit for each returned item. This fee covers the costs associated with processing returns.
• Shipping Costs: Shipping costs are non-refundable. The cost of return shipping will be deducted from your store credit.
• Initiating a Return: To initiate a return, please contact us via our Contact Us page. Send us an email with your order details and the reason for the return. Our customer service team will guide you through the process.
• Exclusions: Additionally, items purchased with store credit, discount code, partial store credit, return credit, will not be eligible for return.  

If you believe there is a significant issue with your product, you may contact us at theameliebrand@gmail.com or +1 (929) 276-2009 within 48 hours of receipt. We reserve the right to deny any requests for returns or refunds and may offer a replacement solely at our discretion.